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Report a missed collection

Before you can complete a report, you must first check that:

  • your waste and recycling was placed in the correct location/container/sack by 6am;
  • there isn't a tag on your waste or recycling to tell you why it was not collected;
  • it is after 3.30pm on the day of the collection, or the rest of the street has been collected; and
  • you know the correct collection day for your property.

I confirm I have read and understood the above guidance, and completed the checks as required. *
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